Three things you should know about Franklin: he’s a little fancy, a whole lot festive, and he’ll never mask how much he loves playtime with your pup. The fun they’ll have will be out of raccoon-trol!
We want you to be happy with your purchase! Online orders are eligible for exchange or refund within 14 days of purchase.
Store pick-up orders are eligible for exchange or store credit within 14 days of purchase.
Please note that we are unable to offer returns or exchanges any any food or grooming items, toys, beds, custom items, or items that ship directly from the maker (these items are labeled as DIRECT-SHIP on our website).
In order to be eligible for return, all items must be in new condition, hair-free with tags attached.
Please see additional info on returns & exchanges here.