CARLOTTA PALERMO is a luxury brand focused on pet accessories, entirely handmade in Italy. The company, inspired by the love of their own dogs, was founded by a family manufacturer crafting high-end leather goods for designer fashion houses since the 1950s.
Entirely handcrafted in Tuscany, each piece exudes a quiet luxury, respecting classic shapes, craftsmanship, and quality materials.
Their products are designed to innovate, based an anatomic study for maximum comfort and their attention to detail and a philosophy of quality over quantity ensure pieces that never go out of style.
We want you to be happy with your purchase! Online orders are eligible for exchange or refund within 14 days of purchase.
Store pick-up orders are eligible for exchange or store credit within 14 days of purchase.
Please note that we are unable to offer returns or exchanges any any food or grooming items, toys, beds, custom items, or items that ship directly from the maker (these items are labeled as DIRECT-SHIP on our website).
In order to be eligible for return, all items must be in new condition, hair-free with tags attached.
Please see additional info on returns & exchanges here.