Collar too big, bag too small?  No problem, we'll help you make a return.

All returns require an Return Authorization number; no returns will be accepted without having been assigned a Return Authorization number.

To request a Return Authorization number, please fill out the requested information below.

We'll process your request and contact you regarding your return within 2 business days.


Name *
These can be found on your order confirmation or invoice.
If your item doesn't fit or was received with a damage, please describe the specific issue here.

Please remember that all returns must be received in original packaging, including all tags.  

For help with the return process, please email